Start with the risk the factor agrees to accept

Factoring involves selling accounts receivable to a provider, called a factor. OCC guidance recognizes purchases with or without recourse. [1] In a recourse arrangement, the seller retains an obligation for specified unpaid receivables; a non-recourse arrangement transfers defined nonpayment risk to the factor. Read the definitions and operative clauses rather than relying on the product label alone.

Ask the provider to identify the clause explaining covered customer credit events. Does protection depend on insolvency, another specified event, or a broader failure to pay? What evidence must you provide, and when? Request a written explanation using one of your actual customer and invoice scenarios, with sensitive details shared only through the provider’s agreed channel.

Separate credit problems from invoice disputes

The Federal Reserve’s factoring guidance explains that not every assigned receivable is purchased without recourse. Shipping disputes, errors, returns, and adjustments can remain chargeable to the seller. It also describes sales made without the factor’s approval as client-risk receivables. [2] These are longstanding distinctions, not a new regulatory change announced today.

For your business, ask what happens if a customer says goods arrived damaged, quantities were incorrect, or the agreed work was incomplete. Have the factor distinguish those situations from a customer’s inability to pay an otherwise valid invoice. Clarify who investigates a dispute and what records you must supply. A general assurance that an offer is non-recourse does not answer those operational questions.

Test the agreement with two hypothetical invoices

Imagine two separate $20,000 invoices. In the first scenario, the customer accepts the delivery but later experiences the credit event specified in your agreement. In the second, the customer remains operating but disputes $4,000 of the shipment. Ask the factor to walk through how each would be handled under the proposed terms, including any conditions that would change the result.

If you received a hypothetical $16,000 advance, ask whether any amount could be recovered from you in each scenario, how it would be calculated, and when it would become payable. The invoice and advance figures are illustrations, not typical terms or a quote. Do not assume a disputed amount automatically equals the chargeback; request the agreement’s actual calculation.

Check approval records and reporting deadlines

Before relying on coverage, confirm how customer and invoice approvals are recorded. Ask whether approval expires or must be refreshed when an order changes. Identify any notification duties when you learn about a payment problem, return, or customer complaint, and record the relevant deadlines in your receivables workflow.

Keep the customer order, invoice, delivery or completion evidence, acceptance records, and credit memos connected. Assign one person to communicate changes to the factor. GoodToGo Capital’s practical recommendation is to make the coverage conditions manageable in day-to-day operations: a protection you cannot document or administer is difficult to plan around.

Model the cash impact of a chargeback

Ask whether a chargeback can reduce your reserve balance, offset proceeds from other invoices, or require a separate payment. Request a sample statement showing the transaction and any associated charges. Then test whether payroll and supplier payments would still be covered if that amount became unavailable when expected.

Compare offers using the same invoices and the same nonpayment scenarios, alongside their fees and cash-release terms. Have unclear contract provisions reviewed by a qualified adviser before signing. The goal is to understand the risk your business retains and budget for it, while using the invoice factoring information below to explore whether the product fits your receivables.

Sources

  1. Office of the Comptroller of the Currency — Accounts Receivable and Inventory Financing, Comptroller’s Handbook, pages 6 and 33–34; March 2000 booklet with March 2025 edits; accessed November 11, 2026
  2. Federal Reserve — Bank Holding Company Supervision Manual, section 3090.1, Factoring, pages 1–3 (section dated December 1992); accessed November 11, 2026

General educational information. Consider your business’s circumstances and the written terms of any offer.